Job Description

This entry-level position supports the Auto Claims Operation by providing service pursuant to the policy by handling claims of material damage, property damage, and/or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include liability investigation, coverage evaluation, and claims resolution and negotiation strategies of lower complexity claims in compliance with established company technical and customer service best practices. Under moderate supervision, works within specific limits and authority to resolve claims with well-defined procedures. Job Duties include communicating and interacting with a variety of individuals including insureds and claimants; verifying and explaining benefits, coverages, fault, and claims process either verbally or in writing which complies with regulatory and statutory requirements; conducting investigations to determine liability and damages and differentiate between allegations and facts; identifying and obtaining statements from insureds, claimants, and witnesses; evaluating and negotiating within settlement authority with insureds and claimants to resolve first and third-party claims in multiple markets; demonstrating proficiency with estimate review, material damage, liability, analysis of claims, claims technology, and tool usage; coordinating with internal and external departments as required; responding quickly to customer needs and inquiries; and may require overtime and holiday hours. Qualifications include Bachelor's degree or equivalent combination of education and experience preferred, no prior claims experience required, knowledge of Microsoft Office suite and general computer software, organization and planning skills, oral and written communication skills, interpersonal skills, and a Property and Casualty Insurance License valid in selling state or may be required to obtain an Adjuster license as applicable within 60 days. The company offers health coverage for medical, dental, vision, 401(K) saving plan with company match and pension, tuition assistance, PTO for community volunteer programs, wellness program, and employee discounts. Auto Club Enterprises is the largest federation of AAA clubs in the nation with 14,000 employees in 21 states helping 17 million members. AAA is an Equal Opportunity Employer and complies with applicable federal, state, and local laws regarding employment.

By applying, you consent to your information being transmitted by Jooble to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See Sonicjobs Privacy Policy at and Terms & Conditions at and SonicJobs Privacy Policy at and Terms of Use at

Job Tags

Similar Jobs