Job Description

Job Description

Job Description

Are you passionate about making a difference? Would you like to spend your working hours changing lives and leaving the world better than it was? Do you want to help eliminate barriers to higher education for students in need? Consider joining the amazing team at Scholarship America, where we’re hard at work creating brighter futures for students—and building the plans that will help us grow to do even more.

The Program Assistant contributes to our mission by providing quality scholarship program processing support to our Scholarship Management department through our internal systems, reporting, and general administrative duties. This is an entry level position with training provided on our internal systems and processes. This person will receive robust training in all the various tasks and may provide support for various functions during our peak season.

Position Expectations :

• Ensure quality, accuracy, and timeliness in supporting Scholarship Management department activities.
• Create communications, reports, spreadsheets, and documents using standard and customized software and systems.
• Coordinate with Program Managers to create and send bulk email notifications.
• Facilitate the annual scholarship renewal process by sending renewal invitations, processing student renewal applications, and approving grade point averages, term credits, and majors.
• Assist with payment-related tasks including student record updates and processing check voids, as needed.
• Manage international wire transfers, including reviewing student data for completeness, data entry into specialized software, and tracking manager approval and activation.
• Assist in researching and resolving payment questions from internal staff or college representatives.
• Maintain college data to facilitate payments.
• Provide backup to the Evaluation team by reviewing standard or emergency grant applications as assigned.

Minimum Requirements :

• Computer proficiency in Microsoft Office Suite, including Word and Excel.
• Ability to adapt to new technologies.
• Highly organized, with strong attention to detail, to produce the highest quality work, including follow-up and follow-through.
• Ability to follow instructions and meet deadlines.
• Strong data entry skills.
• Strong proofreading skills.
• Strong oral and written communication skills.
• Ability to communicate, listen to, and understand information and ideas presented.
• Ability to analyze information and evaluate results to choose the best solution and solve problems.
• 1-3 years of office experience.

Preferred Requirements:

• Experience providing customer service to or supporting diverse populations.
• Cultural awareness to appreciate varied lived experiences to drive internal teamwork.
• Two-year degree in business or related field of study or equivalent experience.

Full Pay range: Non-Exempt ($14.42 – $18.03 – $21.63)

This is the pay range for our staff in this position, from entry to fully independent and proficient in the role utilizing our propriety systems and processes. The candidate selected for this position will be offered a wage applicable to their background and skill set as aligned to our business. This will result in an initial offer between $14.42 - $15.50 an hour.

Application deadline: June 25, 2025

At Scholarship America, our team members are motivated by our core values: Student Impact, Teamwork, Inclusion and Curiosity. Our vision is to empower an America where those with the most need have the opportunity to thrive through equitable pathways to education and training and we are seeking fantastic team members to make that happen.

We know the best person for the job could be anywhere and that’s why this position can work remotely within the continental United States or in a hybrid manner from either our office in Bloomington or St Peter, MN. Our employees enjoy a team-based, flexible work schedule, allowing them to flex around our core hours of Monday-Friday from 8:00 am – 4:30 pm Central Time. Scholarship America is committed to our team’s work/life balance, and our strong learning and development culture supports knowledge growth and professional development for all employees across foundational and job-specific skills.

This position is only open to candidates who reside in the United States during their employment. Applicants outside the U.S. will not be considered.

Scholarship America offers employees a robust total rewards package, focused on supporting their health and well-being now and in the future. In addition to schedule flexibility, we also provide paid time away from work (vacation, sick, personal, up to fifteen paid holidays annually), plus employee & dependent educational reimbursement programs which support our overall mission. Part time employees are also eligible to participate in our 403(b) retirement fund with a 3% company match.

Details on our company mission, vision, values and goals can be found at

We are an equal opportunity employer and believe in the power of a diverse workplace to better serve a broad range of student needs. All qualified candidates who meet the minimum requirements are encouraged to apply and will receive consideration for employment regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, parental or marital status.

With $5 billion in distributions to students since 1958, Scholarship America is the leading administrator of private scholarships in the United States.  

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